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Volunteer Energy Advisor

  • Various
  • Selsey

Website SelseyWorks

VOLUNTEER ENERGY ADVISOR
An exciting opportunity to assist those in your local community with advice and support regarding their energy bills and switching utility companies.

Outline of the role:
• Visit members of the public in their homes to review their energy bills and assess their energy needs
• Support them in switching rates with their current utility supplier or switching to a more cost-effective utility supplier
• Host drop-in services on the Manhood Peninsula providing advice and guidance on switching utility suppliers
• Support the promotion of the SelseyWorks Fuel Poverty program at events
What skills do I need?
• A caring, mature and supportive empathy towards others
• A non-judgemental, impartial and confidential approach to support others
• A commitment to ensuring customers receive the best service possible
• Good listening skills and verbal communication skills
• Ability to read paperwork and understand the details
• Basic IT skills
• Friendly, reliable and confident team player
What training would I receive?
• NEA Training on Fuel Debt Advice in the Community
• Support and guidance on helping people switch utility supplier
• Support and guidance on dealing with members of the public
• You would be DBS checked
How much time would I need to commit to
• At least 2 hours per week (as and when required depending on client enquiries), flexible hours available including evenings
• Some weekend support for events
• One day for the NEA training
• Up to 4 Hours for Support and Guidance training

For more details contact Sue Osborne or Sam Tate – 01243 605803

Or email your details and how you believe you fit the criteria above to info@selseyworks.co.uk

To apply for this job email your details to info@selseyworks.co.uk